TERMS AND CONDITIONS OF SALE

Terms of Payment

All goods are payable COD immediately upon receipt, unless otherwise arranged. A finance charge of 1.5% per month, not to exceed the maximum allowable by law, shall be applied each month to past due accounts. Handling charges will be assessed to returned checks. In the event of Purchaser's default on payment for products purchased hereunder. Purchaser shall be responsible for all reasonable attorney's fee, plus any other costs of such action. Digiconcepts shall not be obligated to make any further deliveries to Purchaser.

Delivery

Shipment of all products shall be FOB Digiconcepts. In the event of carrier's damage, loss, or misdelivery of product, it shall be the responsibility of the purchaser to deal with the carrier. In the absence of specific shipping instructions, Digiconcepts will select the method and carrier it deems best. Delivery schedules are approximate only. Digiconcepts will make every reasonable effort to deliver on time, however, Digiconcepts shall not be liable for late or lost shipments.

Title

Title and risk of loss or damage to product shall pass to Purchaser upon delivery to carrier or Purchaser or Purchaser's Agent at FOB point. The above notwithstanding. Purchaser agrees that Digiconcepts shall retain a purchase money security interest in all products sold to Purchaser, and to all products now or hereafter acquired by Purchaser, the collateral, and to any proceeds from the disposition of said products until the Purchaser price and other charges due to Digiconcepts has been paid in full. Upon any default by Purchaser hereunder, Digiconcepts shall have all rights and remedies of secured party under the Uniform Commercial Code, which rights shall be commutative.

Limitation of Liability

In no event shall Digiconcepts be liable for any loss of use, revenue, or anticipatory profit, or for any direct, indirect or consequential damages arising out of or connected with sale, use or operation of goods sold. Any designs, schematics, data or other technical information supplied by Digiconcepts to Purchaser in connection with the sale of goods shall remain property of Digiconcepts, and be held in confidence by Purchaser. Such information shall not be reproduced or disclosed to others without Digiconcepts prior written consent.

Applicable Law

The rights and obligation of the parties under this agreement shall be governed by the laws of the State where the Digiconcepts office responsible for the sale is located.

Limited Warranty

This limited warranty is extended only to customers, hereinafter called Purchasers, who purchase products from Digiconcepts and is valid only with respect to those purchasers in the Continent of America Subject to the following conditions should this product prove defective by reason of improper workmanship or material under normal use and service conditions within (12) months from the date of origin purchase by Purchaser. Digiconcepts will replace the product without charge for parts and labor. The limited warranty does NOT apply if (1) the product is damaged by accident, improper installation, misuse, lightning, fire, water, or other acts of nature, (2) the product is altered or repaired by anyone other than Digiconcepts, (3) the manufacture serial label is removed or tampered with. This warranty does not cover broken or marred cabinets, cases or covers. Should this product prove defective in workmanship or material, the Purchasers sole remedy shall be such repair or replacement as is provided above. Under no circumstances shall Digiconcepts be liable for any loss or damage, direct, consequential, or incidental arising out of the inability to use this product. In order to obtain warranty service, evidence of purchase date must be provided. It is strongly recommended Digiconcepts invoice be retained as evidence of the purchase date. Digiconcepts makes no warranty other than the one set forth herein. Such warranty is in lien of all other warranties, expressed or implied, including but not limited to any expressed or implied warranty of merchant ability or fitness for a particular purpose, and such constitutes the only warranty made with respect to the goods. All OEM CPUs purchased from Digiconcepts carry a 21-day warranty from the invoice date. CPUs, Cisco products, memory, LCD monitors, software and special order products qualify for replacement only.

RMA Policy

This RMA Policy is intended solely for products sold by Digiconcepts. Issued RMA Numbers are valid for 10 days only! RMA Process Requirements:

• Email or fax a completed RMA Form.
  
• Ship products to Digiconcepts freight prepaid by purchaser.
  
• Send copies of the original invoice and RMA Form issued by Digiconcepts.
  
• For replacements, do not include product accessories such as manuals, disks, and cables.
  
• For refunds or credits, include all product accessories such as manuals, disks, cables, and retail box.
  
• Print/write RMA Number clearly on all packages.

Exchanges/Credits/Refunds

Returns are for replacement only. Except as outlined below, credits, exchanges and refunds are not allowed. If requested within thirty (30) days of the Digiconcepts Invoice date, a credit, exchange, or refund may be issued for purchases of a given product. CPUs, memory, software, special order products and opened/used products qualify for replacement only.

Shipping

End users must send RMA merchandise directly to Digiconcepts unless otherwise directed. Dealers and distributors must ship RMA items to Digiconcepts at least once a week. All RMA items must be shipped FREIGHT PREPAID to Digiconcepts with the RMA number prominently displayed on the shipping label, and have a completed RMA Form attached. Shipment's not meeting ALL the above conditions are subject to the imposition of handling charges by Digiconcepts. To receive a RMA Request Form, contact Digiconcepts Sales Department. Digiconcepts SHALL PAY GROUND SHIPPING COSTS TO RETURN REPLACEMENT ITEMS TO THE PURCHASER, providing the RMA Process Requirements and following conditions are met: (1) items were originally purchased from Digiconcepts, (2) items are still under warranty, and (3) items are confirmed to be defective. Shipping and handling charges shall be assessed for products received which are: (1) not defective, (2) counterfeit items, or (3) another company's brand. Such products shall be refused or shipped back to Purchaser COD. If help is needed in distinguishing genuine Digiconcepts products from fake ones, please contact Digiconcepts Technical Support Department.

Replacement Schedule

Replacement of products shall be made within (12) business days from date of receipt, (20) business days for shipments exceeding fifty (50) pieces.

Warranty Period

When purchased from Digiconcepts, products are warranted free from defect in material and workmanship for twelve months from the Digiconcepts invoice date. This covers parts and labor performed by Digiconcepts to replace such product. For more information, see Digiconcepts Limited Warranty. Replaced items, whether customers original or Digiconcepts replacement for same, are warranted for the remainder of the original warranty period.